Refund And Cancellation Policy
Sumellist Tickets refund and cancellation Policy stipulates that tickets to all types of events ordered, fully paid for, and confirmation received are non-refundable except the event is officially confirmed canceled. However, if an event is formally confirmed canceled, our client will only be entitled to receive the face value of the tickets paid for as a refund.
At the same time, the tickets delivery and other handling fees are non-refundable.
Kindly note for an event meant for several days and only one day is confirmed canceled, a partial refund will be paid to the client in relation to the day’s event tickets were canceled.
The following are the steps of claiming your refund for canceled event tickets:
1. Sumellist Tickets will contact all concerned clients immediately after a confirmed cancellation of an event and ensure all confirmed paid tickets are retrieved free of charge.
2. Clients can also visit our office to drop tickets or dispatch the tickets to our office for a refund.